Privacy policy

At Steele Sloan Designs, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (steelesloandesigns.com), shop with us on

Etsy, Faire, or other platforms, or interact with our services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you (“Personal Information”).

Information You Provide:

  • Contact details (name, email address, mailing address, phone number)

  • Account information (username, password)

  • Order and payment information (credit/debit card details, billing/shipping address) — processed securely by third-party payment processors

  • Product preferences, size selections, and customization requests

  • Communications with us (customer service inquiries, reviews, feedback)

  • Information from contests, surveys, or promotions

Information Collected Automatically:

  • Device and usage data (IP address, browser type, operating system, device identifiers)

  • Browsing activity (pages viewed, time spent, clickstream data)

  • Cookies, web beacons, and similar tracking technologies (see Section 5)

  • Location data (general location inferred from IP address)

Information from Third Parties:

  • Data from business partners (e.g., wholesale platforms like Faire)

  • Analytics and advertising partners (e.g., Meta, Google, Pinterest)

  • Publicly available sources

We do not intentionally collect sensitive personal information (such as health data) unless you voluntarily provide it (e.g., in a custom jewelry request).

2. How We Use Your Information

We use your Personal Information for the following purposes:

  • Processing and fulfilling your orders, including shipping and delivery

  • Managing your account and providing customer service

  • Personalizing your experience (e.g., product recommendations, tailored marketing)

  • Sending transactional communications (order confirmations, shipping updates)

  • Marketing and advertising (promotions, newsletters) — you may opt out at any time

  • Improving our website, products, and services through analytics

  • Preventing fraud, ensuring security, and complying with legal obligations

  • Responding to your inquiries and enforcing our terms

3. How We Share Your Information

We may share your information in these situations:

  • Service Providers: With vendors who help us operate (shipping carriers like USPS/UPS, payment processors, email service providers, website hosts, analytics providers). These parties are contractually obligated to protect your data.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

  • Legal Requirements: When required by law, subpoena, court order, or government request. We may also disclose information to protect our rights, safety, or property.

  • With Your Consent: In other cases where you have explicitly agreed.

We do not sell your Personal Information for monetary compensation. We may share data for targeted advertising on platforms like Meta, Google, and Pinterest.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, analyze traffic, and deliver personalized ads. You can manage cookie preferences through your browser settings. We also participate in advertising networks that may use your data for interest-based

 advertising.

For more details, please review our separate Cookie Policy (if implemented) or contact us.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your Personal Information. However, no security system is impenetrable, and we cannot guarantee absolute security. You are responsible for keeping your account credentials

 confidential.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your Personal Information, including:

  • Accessing, correcting, or deleting your data

  • Opting out of marketing communications (unsubscribe link in every email)

  • Limiting certain processing activities

  • Data portability (in some jurisdictions)

California Residents (CCPA/CPRA): You have additional rights, including the right to know what Personal Information we have collected and to opt out of the sale/sharing of your data. We do not sell data but do share for targeted advertising.

EU/UK Residents (GDPR): You have rights to access, rectification, erasure, restriction, portability, and objection. You may also withdraw consent where applicable.

To exercise your rights, email us at the contact information below. We will respond within a reasonable timeframe and may verify your identity.

7. Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect Personal Information from children. If we learn we have collected such data, we will delete it promptly.

8. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. We take appropriate safeguards to protect your data during such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the effective date. Your continued use of the Services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Steele Sloan Designs Attn: Theresa Southerland Email: info@steelesloandesigns.com Website: steelesloandesigns.com

This Privacy Policy is for informational purposes and does not constitute legal advice. We recommend consulting with a qualified attorney to ensure compliance with all applicable laws for your specific business operations.