Terms of service

Welcome to steelesloandesigns.com (the “Website”) and our related services, including sales through Etsy, Faire, and other platforms (collectively, the “Services”). Steele Sloan Designs (“we,” “us,” or “our”) is a woman-owned business specializing in hypoallergenic,

 tarnish-resistant stainless steel jewelry, including officially licensed collegiate gameday products.

These Terms & Conditions (“Terms”) govern your access to and use of the Services. By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Eligibility and User Accounts

You must be at least 18 years old to use the Services. By using the Services, you represent that you are at least 18 and have the legal capacity to enter into these Terms.

When creating an account, you agree to provide accurate information and keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized

 use.

2. Orders and Purchases

  • Pricing and Availability: All prices are in U.S. dollars and subject to change without notice. We reserve the right to correct pricing or availability errors, even after an order is placed.

  • Payment: Payments are processed securely through third-party processors. You authorize us to charge your payment method for the total amount, including taxes, shipping, and handling.

  • Order Acceptance: Your order is an offer. We reserve the right to accept, decline, or cancel orders for any reason, including errors, suspected fraud, or product unavailability. We will notify you if we cancel.

  • Shipping and Delivery: Shipping times are estimates only. Risk of loss passes to you upon delivery to the carrier. We are not responsible for delays caused by carriers or customs.

  • Taxes: You are responsible for all applicable sales, use, VAT, or other taxes.

3. Product Information and Descriptions

We strive for accuracy in product descriptions, images, colors, and sizing. However, colors and details may vary slightly due to monitor settings or manufacturing. Our jewelry is designed to be hypoallergenic and tarnish-resistant, but individual results may

 vary based on skin chemistry, care, and environmental factors. We do not guarantee that jewelry will “never tarnish.”

Officially licensed collegiate products are sold under appropriate licensing agreements. Unauthorized reproduction or distribution is prohibited.

4. Returns, Refunds, and Exchanges

Please review our full Return Policy on the Website. Generally:

  • Returns are accepted within 7 days of delivery for unworn items in original packaging with tags.

  • Customized or personalized items, clearance items, and certain licensed products may be non-returnable.

  • Shipping costs are non-refundable. You are responsible for return shipping unless the item is defective.

  • Refunds will be issued to the original payment method within a reasonable time after receipt and inspection.

For defective or damaged items, contact us promptly with photos and order details.

5. Intellectual Property

All content on the Website, including text, images, logos, designs, and licensed collegiate marks, is owned by Steele Sloan Designs or our licensors and protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works without our prior written consent. Limited permission is granted to view and print pages for personal, non-commercial use only.

6. User Conduct and Prohibited Activities

You agree not to:

  • Use the Services for any unlawful purpose

  • Submit false or misleading information

  • Attempt to gain unauthorized access to any part of the Services

  • Interfere with the operation of the Services

  • Transmit viruses, spam, or harmful code

  • Harass, threaten, or impersonate others

  • Violate any applicable laws or third-party rights

We reserve the right to terminate or suspend your access for violations.

7. Disclaimers and Limitations of Liability

The Services and products are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Website will be error-free, secure, or uninterrupted. To the fullest extent permitted by law, Steele Sloan Designs and its owners, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential,

 or punitive damages arising from your use of the Services or products, even if advised of the possibility.

Our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

8. Indemnification

You agree to indemnify and hold harmless With the Cross dba Steele Sloan Designs, its owners (including Theresa Southerland), affiliates, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from

 your use of the Services, violation of these Terms, or infringement of any rights of another.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Georgia, USA, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in Atlanta, Georgia.

You agree to waive any right to a jury trial and to participate in any class action lawsuit.

10. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on the Website with a new effective date. Your continued use of the Services after changes constitutes acceptance of the new Terms.

11. Miscellaneous

  • These Terms constitute the entire agreement between you and us.

  • If any provision is held invalid, the remainder remains in effect.

  • Our failure to enforce any right does not waive that right.

  • We may assign our rights under these Terms.

12. Contact Us

If you have questions about these Terms, please contact us:

Steele Sloan Designs Attn: Theresa Southerland Email: info@steelesloandesigns.com Website: steelesloandesigns.com